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Popular Help
Common questions and useful guides
Understanding the Air Quality Index (AQI) and Health Guidelines
A comprehensive guide to how GreenGuard calculates AQI, category thresholds, pollutant measurements, and health guidance.
Submitting and Tracking an Environmental Complaint
Step-by-step instructions for filing pollution complaints, attaching photo evidence, and tracking investigation status.
Authority Command Center: Triaging Alerts & Dispatch
Complete walkthrough of the Command Center — assigning complaints, escalating critical events, and coordinating field response.
Using the GreenGuard Intelligence Center for Data Analysis
Learn how to query the Intelligence Center in natural language, generate automated daily briefs, and interpret trend reports.
Configuring Environmental Alert Thresholds
How to set up custom AQI and pollutant alert thresholds for your city or district, including notification and escalation rules.
Setting Up Two-Factor Authentication & Account Security
A complete guide to enabling 2FA on your account, using authenticator apps, generating backup recovery codes, and session protection.
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